Privacy Policy

1. Who operates BishopTech Insights

BishopTech Insights is a service and entity of BISHOPTECH LLC (“BishopTech,” “we,” “us,” or “our”). This policy explains how we collect, use, disclose, and protect information when you visit grow.bishoptech.dev, create an account, subscribe, run scans, or contact us.

Privacy questions and requests may be sent to matt@bishoptech.dev.

2. Information we collect

• Account information such as name, work email, authentication records, workspace membership, and billing status.
• Business configuration such as business name, website, location, tracked search phrases, and selected competitors.
• Scan and evidence data such as crawled public website content, technical observations, public map-ranking observations, public review signals, scores, findings, tasks, and exported reports.
• Usage information such as scans reserved or completed, task status changes, timestamps, device/browser information, logs, and security events.
• Communications you send to us, including support and consultation requests.
• Payment-related identifiers and subscription status from our payment provider. We do not store complete payment card numbers.

3. How we use information

• Provide authentication, subscriptions, tenant-separated workspaces, scans, score history, exports, and collaboration features.
• Crawl and analyze the business websites and public market information you direct us to evaluate.
• Enforce monthly allowances, prevent abuse, secure the service, diagnose failures, and maintain audit history.
• Respond to support, billing, privacy, and consultation requests.
• Improve scoring methods, product usability, and service reliability using aggregated or de-identified information where practical.
• Comply with law, enforce agreements, and protect users, BishopTech, and the public.

4. Service providers and disclosures

We use service providers to operate the platform, including infrastructure and hosting, database and authentication, payment processing, website crawling, public local-search observation, email delivery, and operational monitoring. These providers process information under their own terms and privacy commitments.

We may disclose information when instructed by the workspace owner, required by law, needed to protect rights and safety, or connected to a merger, financing, acquisition, or sale of relevant assets. We do not sell personal information for money.

5. Website crawling and public data

Customers are responsible for having authority to submit a website, business, location, search phrase, or competitor for analysis. The service may collect publicly available website pages, search-result observations, business listing details, and review signals. Public availability does not remove all legal obligations; customers must use results lawfully and avoid unlawful surveillance, discrimination, or misuse.

6. Retention and deletion

We retain account, billing, scan, evidence, and task information while the account is active and as reasonably needed for the service, security, dispute resolution, tax/accounting duties, and legal compliance. Some backups and logs may persist for limited periods after deletion. To request account deletion or access to applicable personal information, email matt@bishoptech.dev.

7. Security and tenant separation

We use reasonable administrative, technical, and organizational safeguards, including authenticated access, row-level data policies, secret separation, and restricted service credentials. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Notify us promptly if you believe an account has been compromised.

8. Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or information about disclosure of personal information. We may need to verify your identity and authority over a workspace before completing a request. You may also manage subscription status from the billing portal and browser controls from your device.

9. Children, international use, and changes

The service is intended for businesses and is not directed to children under 13. Information may be processed in the United States and other locations where service providers operate. We may update this policy as the service changes; the posted date identifies the current version. Material changes may be communicated through the service or account email.

10. Contact

BISHOPTECH LLC
BishopTech Insights
matt@bishoptech.dev